Author Topic: Cannot activate Anywhere trial  (Read 482 times)

jcldl

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Cannot activate Anywhere trial
« on: April 12, 2020, 04:06:25 PM »
I downloaded Anywhere trial and installed it as indicated on youtube "installing and configuring Imatch anywhere". But when I tried activation I have this message:icense manager.  This CAL has not been activated for this computer. CAL licenses are computer-specific and cannot be used on computer on which they have not been activated"
Of course internet is OK and I tried with stopping Bitdefender.
I hope it is not my second post, but it seems the first one disapeared
jcldl

Mario

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Re: Cannot activate Anywhere trial
« Reply #1 on: April 12, 2020, 04:33:37 PM »
This issue has been reported by one other user who tried to activate the IMatch Anywhere Trial version.
I'm not exactly sure yet what causes this (first time this happened) but I'm working on a new release and maybe I can reproduce this here in the lab.
Then I'll fix it before shipping the next trial version.

If you can then install and activate the trial version, send me an email to support email address with the info from the "Copy service info into the clipboard" button. I'll reset your trial period so you'll get full 30 days.

Mario

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Re: Cannot activate Anywhere trial
« Reply #2 on: April 12, 2020, 07:12:21 PM »
Try with the freshly released IMatch Anywhere 2019.11.8 version.
I could activate the trial version without problems on 4 different computers. Should now work for you as well.

jcldl

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Re: Cannot activate Anywhere trial
« Reply #3 on: April 12, 2020, 10:54:17 PM »
I have just downloaded Imatch anywere trial, but it's ver:2019.11.7 and not 2019.11.8. So it's the same problem..
jcldl

Mario

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Re: Cannot activate Anywhere trial
« Reply #4 on: April 12, 2020, 11:57:36 PM »
The odd version numbers (2019.11.7) are for trials. Licensed versions use even version numbers.
The .7 was no successfully installed and activated on at least 20 computers. Did you try it?

jcldl

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Re: Cannot activate Anywhere trial
« Reply #5 on: April 13, 2020, 08:24:32 AM »
Yes I tried this one and it does not work. Thanks
jcldl