Crash when using "Detect Faces and create face annotations"

Started by trez55555, May 29, 2025, 06:42:06 PM

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trez55555

Hi,
I have the following issue:
- Imatch always crashes when I use "Detect Faces and create Face annotations" with more than 350 files selected
- Imatch sometimes crashes when I use "Detect Faces and create Face annotations" with more than 150 files selected
Is there anything to do to correct this issue?

Mario

Does IMatch produce a DUMP file (see The Debug Dump File)?

Detecting faces in a very CPU-intensive process. It will utilize all your processor cores to the maximum extent allowed for the configured performance profile and it will do that for a long time.

From experience, if IMatch crashes repeatedly during this operation, the most likely cause is a system instability under prolonged load. Basically, IMatch utilizing all processor cores for a long time causes the system to overheat or some other effect critical and Windows then terminates IMatch or the system just gives in. This is especially the case on notebook computers or on overclocked gaming PCs.

Go to Edit menu > Preferences > Application and set the performance profile to balanced or even low.
If this solves the issue, your computer has a stability problem under heavy load.