Author Topic: Words appearing below Folders list  (Read 172 times)

neal

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Words appearing below Folders list
« on: May 04, 2021, 05:24:51 PM »
Mario,
Today, suddenly a list of empty folders appeared under my folder list in Anywhere. No clue where they are coming from or how to remove them. Tried rebooting but no change. Please see attachment.
Neal

Mario

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Re: Words appearing below Folders list
« Reply #1 on: May 04, 2021, 05:27:24 PM »
Open the database with IMatch and check for these folders.

neal

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Re: Words appearing below Folders list
« Reply #2 on: May 04, 2021, 05:48:32 PM »
They are not there in IMatch or anywhere on the computer. I did a search on the entire computer.

Mario

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Re: Words appearing below Folders list
« Reply #3 on: May 04, 2021, 06:20:30 PM »
It cannot be that IMWS is delivering folders which don't exist in the database (they must not necessarily exist on your hard drive, when these folders are off-line or have been moved).
IMWS does not make up folder names.

thrinn

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Re: Words appearing below Folders list
« Reply #4 on: May 04, 2021, 07:13:25 PM »
Are you sure that IMA is using the same database as IMatch? Not e.g. a test database or a copy from some time before?
Thorsten
Win 10 / 64, IMatch 2018, IMA

Mario

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Re: Words appearing below Folders list
« Reply #5 on: May 04, 2021, 07:24:57 PM »
That's indeed a common mistake if users don't use the same database for IMatch Anywhere and IMatch.
I fell for that one myself one or two times  ::)

neal

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Re: Words appearing below Folders list
« Reply #6 on: May 04, 2021, 07:56:34 PM »
I am sure. I copy the IM DB to the Anywhere designated folder every day after turning off Anywhere first. Also, I made sure that there are no other drives that could be accessed through a share. Any other ideas?
Neal

Mario

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Re: Words appearing below Folders list
« Reply #7 on: May 04, 2021, 08:14:45 PM »
No idea. IMWS cannot invent folders, and the names of these folders seem pretty sensible to me...

Aubrey

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Re: Words appearing below Folders list
« Reply #8 on: May 04, 2021, 10:18:50 PM »
Perhaps use a search tool to look for a folder with the same name as appearing in database.
I use "everything", free software works well on all local disks (not Nas)
 https://www.voidtools.com

As Mario says, IMWS doesn't invent files.
Folder names appear to have medical lab connotations, does this make sense to you?
Did database get opened on another computer and archiving of folders perhaps started? Maybe data in folders was read protected and not loaded?

Intriguing!

Aubrey

neal

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Re: Words appearing below Folders list
« Reply #9 on: May 05, 2021, 12:06:21 PM »
Mario,
I found in IM that there was an unknown drive that had all those folders which were all offline. I deleted the drive and all folders from the database and that fixed the problem. This is just FYI.
Neal