IMatch Closing Unexpectedly

Started by erichaas, June 03, 2020, 02:27:29 AM

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erichaas

Several times today, IMatch closed on me unexpectedly. Every time, I was viewing an image in the viewer, and when I closed the viewer, IMatch just disappeared with no error messages. I have attached the log file.

Mario

Did IMatch create a DUMP file? The Debug Dump File
Do you have an nVidea graphic card?
If this has not happened before, what has changed?
-- Mario
IMatch Developer
Forum Administrator
http://www.photools.com  -  Contact & Support - Follow me on 𝕏 - Like photools.com on Facebook

erichaas

No, there was no dump file.

I have an AMD Radeon r7 250 series graphics card.

I haven't installed any new software or hardware recently, no changes that I'm aware of.

Mario

The log file is not in debug mode and shows no warnings or errors. No DUMP file produced.
Problem appeared suddenly. Only one PC affected.
Nothing I can really do for you.

Last files processed were in the G:\Photos 2\Originals\2014\11\ folder.

I would check for virus checker issues.
Check the Windows event log for errors related to disk / storage / memory / CPU.
-- Mario
IMatch Developer
Forum Administrator
http://www.photools.com  -  Contact & Support - Follow me on 𝕏 - Like photools.com on Facebook