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IMatch Anywhere Discussion Boards => IMA General Discussion and Questions => Topic started by: dadu on April 19, 2020, 08:01:01 PM

Title: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: dadu on April 19, 2020, 08:01:01 PM
Will there be an accompanying IMatch Anywhere update with this? Since this new release updates the database, the current version of IMatch Anywhere no longer works (it can't start the service).
I did make a copy of this new database for IMA. The last update for IMA was on 4/12, which I have installed. (I even reinstalled/repaired it.)
Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: dadu on April 19, 2020, 08:02:30 PM
Attached is the service log.
Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: Mario on April 19, 2020, 08:11:55 PM
The log says:

Failed to open the database N:\imdb5\Peterson_Photos - Copy.imd5 in writable mode

Is the database read-only? On a read-only media?
Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: dadu on April 19, 2020, 08:33:21 PM
No, Mario. It's on a secondary drive.
Also, If I try using the previous copy of the database (that was working with IMA before the update to IMatch), it still works as before.
Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: Mario on April 19, 2020, 08:53:02 PM
Then maybe an incompatibility caused by changes in ExifTool or the database core. Don' tknow.
I have shipped four (4!) updates for IMatch this week. There is no time for anything else.
I plan to ship an update for IMA in the next days anyway.
Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: mrfurry on May 10, 2020, 11:48:35 PM
I'm seeing the same issue on a new / clean install.  IMatch 2020.5.2 (64-bit) - created a new database.  Installed IMA 2019.11.7 (64-bit).

Database and files are local - created a copy of the database in a folder with no restrictions. 
Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: Mario on May 11, 2020, 12:23:50 AM
The IMA version reported is 2019.11.7 - this is an evaluation version. It cannot open databases older than 30 days.
If you want to try out IMA, create a new database in IMatch 2020, add a couple of your folders. Then the trial version should be able to open it.
Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: mrfurry on May 11, 2020, 01:38:21 AM
the trial version may be the issue, but the database is less than one week old.  Is there a size limitation?  The database is ~1GB.   

Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: Mario on May 11, 2020, 10:35:01 AM
Try with the latest IMatch Anywhere Trial version (2019.11.10).
You can download it from https://www.photools.com/download/
Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: mrfurry on May 11, 2020, 07:23:12 PM
Thanks - that version of the trial is working with the current iMatch release.
Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: Mario on May 11, 2020, 07:35:29 PM
Very good. Just a replication issue.
I've switched computers and servers while juggling new IMatch and IMA versions two weeks ago...
Title: Re: IMatch Anywhere not working after IMatch 2020 (Version 2020.4.8) update.
Post by: John Gray on May 15, 2020, 03:14:27 PM
Had similar problems, reinstalling with the latest Anywhere version solved all.