Dump when displaying the properties of a favorite

Started by frankdarwin, August 01, 2025, 02:56:47 PM

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frankdarwin

Hello,
When I look at the properties of a favorite (right-click on favorites, click on Properties...), attachment Favorites.jpg, the Configur window appears (attachment Configure.jpg).
After viewing the configuration, I closed the window by clicking on "Cancel."

After clicking on Cancel, IM closes with an error message and writes a dump.

The dump can be downloaded from the link

https://my.hidrive.com/lnk/abhwpfLSa

What is the problem?

Frank

mopperle

No jpg attachments?
Anyway, cant replicate your issue.

frankdarwin

I forgot the pictures. Sorry.
How can I attach them later?

Frank

mopperle


thrinn

Thorsten
Win 10 / 64, IMatch 2018, IMA

Mario

#5
This is not a DUMP file created by IMatch. Where does it come from?
I will not open this, it may contain malicious code.

The log file from that IMatch session would be helpful.
Which IMatch version are you using?
I assume that IMatch did not produce a DUMP file? See The Debug Dump File
In that case, the crash happened somewhere "outside" of IMatch.

Can you reproduce the problem? I mean, does the crash happen again when you repeat your steps?
I performed the same steps, but no crash. What kind of favorite? What did you do in the dialog while it was open (before pressing cancel). Anything I can try to reproduce this

To attach images to your post, use the"Click or drag files here to attach them" button that is visible under the post editor.
If you are using Quick Reply, you need to click on the Preview button once.


frankdarwin

Hello Mario,
I am using IM 2025.4.4.
When I click on "See The Debug Dump File," I find a note there stating that the report is saved under c:\temp\imatchdbg.. This is no longer correct! The current "Support Helper" message says that the report is saved under "c:\users\frank\..." (see Support Helper.jpg). This is misleading and should be updated in the help system.

The error is reproducible. It does not always occur, but every 3rd or 4th attempt.

As long as the dialog is open, I just look at it. I don't do anything else.

The favorite where the error occurs is related to the Renamer.

To answer your questions, I tried to reproduce the error. It occurred again.

You can find the new current report at the link
https://my.hidrive.com/lnk/IgKSYENSt

Have a nice weekend.
Relax and unwind!