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IMatch Bug Reports and Feature Requests => Bug Reports => Solved Bug Reports (for next version) => Topic started by: MrPete on March 26, 2024, 03:32:42 AM

Title: Unconfirmed count remains forever after leaving Face Manager, until...
Post by: MrPete on March 26, 2024, 03:32:42 AM
This is easily reproduced. Not *quite* sure what I would suggest for a fix.


The person will retain their Unconfirmed count, until:

Thus, if I do NOT move off that person, it never changes. Until I realized this, I re-entered the Face Manager, looking for the unconfirmed matches I had missed ;) 

A half-baked suggestion:
Title: Re: Unconfirmed count remains forever after leaving Face Manager, until...
Post by: Mario on March 26, 2024, 08:29:56 AM
Try to press F5 to enforce an immediate update. I've made a quick test but could not reproduce it.
Maybe IMatch was still calculating new data, refreshing categories, reclustering persons and whatnot?
What's the database size, how many persons, which IMatch version, what kind of computer etc?
Please always attach a ZIPPED logfile (see log file (https://www.photools.com/help/imatch/#im_logfile.htm)) from the IMatch session where you experienced a problem.
Title: Re: Unconfirmed count remains forever after leaving Face Manager, until...
Post by: MrPete on March 26, 2024, 07:58:29 PM
Interesting. I can't NOT reproduce it, can wait as long as I want and it does not change by itself.

In the attached debug log, I:


(Yes, F5 forces a reload of the panel, and the count goes to zero.)

I'll slide this in here as well, on another issue you noted: I ran procmon watching for what happens with the set of not-found DLL's. Here's the answer... (I suspect you will immediately know what it means; I sure don't :) )

Title: Re: Unconfirmed count remains forever after leaving Face Manager, until...
Post by: Mario on March 26, 2024, 08:13:12 PM
Are you using a trial version of IMatch?
Title: Re: Unconfirmed count remains forever after leaving Face Manager, until...
Post by: MrPete on March 26, 2024, 08:46:46 PM
Quote from: Mario on March 26, 2024, 08:13:12 PMAre you using a trial version of IMatch?
Yep. If that's the issue, no worries :) .. I'm only two days into this.
Title: Re: Unconfirmed count remains forever after leaving Face Manager, until...
Post by: Mario on March 27, 2024, 03:37:45 PM
Please install the latest trial version (2023.8.1) which already might include a bug fix for this.
Let me know. I will do some additional tests here.
Title: Re: Unconfirmed count remains forever after leaving Face Manager, until...
Post by: Mario on March 27, 2024, 06:46:51 PM
Made some improvements for the 2023.8.4 release. Should be fixed now.
Title: Re: Unconfirmed count remains forever after leaving Face Manager, until...
Post by: MrPete on March 28, 2024, 01:01:14 AM
Quote from: Mario on March 27, 2024, 03:37:45 PMPlease install the latest trial version (2023.8.1) which already might include a bug fix for this.
Let me know. I will do some additional tests here.
FYI, can't update a trial version. The update process assumes I'm a registered user and blocks updates if I can't give reg code and email.

I'll test on registered (now my main) and a separate trial version in a bit.
Title: Re: Unconfirmed count remains forever after leaving Face Manager, until...
Post by: Mario on March 28, 2024, 08:36:59 AM
If you are no customer, you don't have access to the customer portal.
Just download the latest trial version (2023.8.3) from https://www.photools.com/downloads/