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IMatch Discussion Boards => General Discussion and Questions => Topic started by: cthomas on May 02, 2020, 09:56:03 PM

Title: Update Available
Post by: cthomas on May 02, 2020, 09:56:03 PM
This keeps popping up every time I start my system.  Then when I click on it opens this window.
How can I fix this?
Title: Re: Update Available
Post by: Mario on May 03, 2020, 09:00:20 AM
This is a known bug which has already been fixed. The updater app had a buggy version check.

1. Log into the customer portal and download IMatch 2020.4.12 from there to your hard disk.
2. Uninstall IMatch from the Windows control panel (Add/Remove Software) if you have 2020.4.8 or older installed (to check: go to Help menu > About).
3. Then install IMatch 2020.4.12

This is all explained in the release notes (https://www.photools.com/release-notes/?productId=398) as usual.
You should always read the release notes before installing a new IMatch version.

WARNING: IMatch currently does not work on Windows 7 or Windows 8. If you don't have Windows 10, you cannot install or use it.
I'm still working on this. See https://www.photools.com/community/index.php?topic=10148.0 for more info.